FAQs

How is Verbero different than other brands?

Verbero is a direct sell brand, we do not sell through retail channels in order to pass on Team Direct pricing to every customer. Verbero is all about customization, innovation and value. We create unique Team Stores for your accounts to make our products available 24/7/365, where you are linked to these sales as well as any bulk or individual sales you bring in.

 

How long has Verbero been around?

Verbero has been in existence since 2009 and has been routed in top tier products and services. Verbero was used in the NHL for 3 seasons by top players to include NHL Allstars.

 

What is Verbero’s “Be Different” philosophy?

At Verbero we pride ourselves on being different from the competition. Verbero is all about creating best in class products and programs. We have one amazing stick, one amazing skate, one amazing glove and will not replace any product unless we can find a better replacement. Verbero sells at aggressive, Team Direct pricing to every customer and pride ourselves on service and progress.

 

Verbero Mercury V900 Skate?

The Verbero Mercury V900 skate is the only full carbon fiber skate in the world. It is constructed using airplane grade carbon fiber making it lighter and stronger than other skates. The Mercury V900 skate is complete with a QuickBlade holder to allow for rapid blade interchange to ensure you don’t miss a shift.

 

Verbero Mercury V350 stick?

The Verbero Mercury V350 stick is the lightest stick ever brought to market. At 350 grams it is light enough to move your hands faster while its construction is engineered to allow for explosive shot release and durability.

 

Verbero Mercury Glove?

The Verbero Mercury glove is all about material selection and advanced construction to ensure that ergonomic fit, protection, durability, comfort and performance are all accounted for. Verbero carries the Mercury gloves in 8 unique teams colors to match most any teams overall look.

  

Verbero is Custom

We pride ourselves on being the best and only full custom brand. Whether it KAV helmets, Custom goalie, gloves, sticks or apparel, Verbero has it covered. We own our apparel manufacturing so we can turn custom faster with higher quality and at aggressive pricing.

 

How do Verbero Team Stores work?

We have the only Team Store software in the game and we can turn on a Verbero Team store for any team, league or association in an automated fashion. We typically request a “buy in” before we create a team store.

 

How long do custom jerseys, socks, shells, bags, sticks, apparel take to deliver?

  • Tackle Twill - 7-9 weeks
  • Sublimated products - 4-6 weeks
  • Bulk apparel - 3-5 weeks
  • Headwear/Hats/Beanies - 3-5 weeks
  • Custom Bags - 7-9 weeks
  • Custom Sticks - 10-12 weeks
  • Outerwear - 7-9 weeks

  

Team Store apparel

Team store items with MOQ of 1 will ship in 3-5 weeks and MOQ items over 12 ship as follows;

  • Tackle Twill - 7-9 weeks
  • Sublimated products - 4-6 weeks
  • Bulk apparel - 3-5 weeks
  • Headwear/Hats/Beanies - 3-5 weeks
  • Custom Bags - 7-9 weeks
  • Custom Sticks - 10-12 weeks
  • Outerwear - 7-9 weeks

  

Return Policy and Warranty

 Custom items are not eligible for return and non-custom items need to follow the instructions here

 

Delivery

 Verbero ships domestically using UPS, FedEx, Canada Post  and USPS depending on your physical location and shipping efficiencies. Verbero does not control shipping/delivery times once products are received from the shipping carrier. Verbero also does not control import brokerage fees or additional tariffs/duties and these are the sole responsibility of the receiving party.

 

Still need help??

In the event you still need to contact Verbero please click here and you will be routed to our customer service team.